Who is responsible
This website is operated by STWIR Hong Kong Limited, a company incorporated in the Hong Kong Special Administrative Region (Registration No. A-B-25-04-09008). In this notice, “we” and “us” refer to STWIR Hong Kong Limited.
What we collect
We collect only what is needed to answer you and to keep this website running.
- Enquiry data: when you use the enquiry form, email or telephone us, we receive the name, organisation, email address, country and technical details you choose to give.
- Technical data: our hosting provider records standard server information such as IP address, browser type and the pages requested, for security and availability purposes.
We use no advertising trackers and we never sell or rent personal data.
Why we use it
Enquiry data is used to answer your enquiry, prepare quotations, fulfil orders and keep the commercial records required by Hong Kong law. Technical data is used to keep the site available and secure. Where we rely on your consent, for instance to send occasional technical updates you have asked for, you may withdraw it at any time by replying to any message.
How long we keep it
Enquiries that do not lead to a transaction are deleted within twenty-four months. Records relating to actual transactions are kept for seven years as required by Hong Kong accounting and tax rules.
Who else sees it
Your data is accessible to our own staff and to the service providers who host this site, deliver our email and process payments, each acting on our instructions. We disclose data where the law requires it. We do not pass personal data to third parties for their own marketing.
Your rights
Under the Hong Kong Personal Data (Privacy) Ordinance, and under the GDPR where it applies to you, you may ask for access to the personal data we hold about you, ask us to correct or delete it, or object to certain processing. Write to info@stwirhk.com and we will respond within one month.
Cookies
This site sets no advertising or profiling cookies. If analytics are enabled, they are configured without cross-site tracking and with IP addresses truncated.
Changes
If this notice changes materially we will update the date above and, where the change affects you directly, tell you by email.